Online Policies & Privacy

Policies v2

Ordering Policies:

Order online, contact us, fax or call for personal service.

Phone:  800-543-0355   8:30am – 5:30pm  Monday thru Friday

Fax:       866-417-2090

Minimum order requirement is $25.00.

Please be sure to include any sizes, colors, quantities, style numbers, name or description of items.

We accept the following Credit Cards:  MasterCard, Visa, Discover and American Express

You can also send check or money order to prepay your order.

Please call to confirm prices, shipping, etc. when prepaying orders.

Call for pricing and freight charges on any equipment, irons, poly, hangers, weights or any over-sized packages.


We neither sell nor share your information with outside companies or third parties.

When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

 Shipping Method:

All packages are shipped UPS and insured.  We can ship collect on your UPS account number if requested.  Banasch’s will pay the shipping charges on all sewing supply orders over $100.00 when prepaid by cash, check, money order or credit card.

Exceptions:  No free shipping offered on sewing machines, irons, equipment, hangers, chemicals, plastic, paper items, weights.


Authorization must be obtained from Banasch’s before returning any merchandise.  Any returned items must be in re-sellable condition and shipped prepaid.  Restocking fee of 15% will be charged if shipment is due to customer error.


If you are not satisfied with any of our supplies, we will gladly issue a refund or credit when merchandise is returned within 30 days of purchase.

Our Goal:

Our goal is customer satisfaction.  Please let us know if there is a problem with your order or any of the items.  We carry a huge inventory of products of which this catalog represents the majority.  Please feel free to contact us for any special requested items.